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Dear Phil and the team at Jasmine Holidays,We would like to express our sincere thanks to you all for organising the most a

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Dear Phil and the team at Jasmine Holidays,

We would like to express our sincere thanks to you all for organising the most amazing holiday and adventure we have ever had. We wanted to go to Borneo to watch wildlife and also have a bit of a break too. Right from the beginning, your representative Tom, listened to our needs for wildlife and relaxation and helped us develop a tailor made itinerary. Having never heard of Jasmine Holidays we didn't know what to expect but you delivered so much more than we could have hoped for.

Our holiday started with great pre-booked seats on a Malaysian Airlines airbus - we were upstairs and it felt very exclusive and was a wonderful start to our holiday. The Pullman hotel in Kuching was our 'acclimatising' few days and was really comfortable and well situated. We thoroughly enjoyed our time exploring Kuching and its culture.The transfers throughout the whole holiday were brilliant as were all of our guides and escorts.

The Sepilok nature resort was a complete surprise and a wonderful sanctuary with great staff and very comfortable rooms. The next part of our holiday, the most basic of accommodation and so therefore the place we had the least expectations of, turned out to be the highlight of our trip. The Kinabatangan Riverside Lodge was just truly amazing. Great transfers, guides and staff. It was rustic but comfortable and our wildlife watching experience was exclusive and just fabulous. The next part of the trip - again amazing transfer organisation, thank you - was the Borneo Rainforest Lodge, which was wonderful and we had a room upgrade which made the experience really magical.

We finally stopped for some R&R at the Rasa Ria  and thoroughly enjoyed being pampered. It was a well chosen hotel for us with its nature reserve and excellent golf course.

Thank you so much. You have created so many amazing memories. We gave your company name to all that we met, especially those that weren't fortunate enough to have the experience that we had through you, so that hopefully others can experience the wonderful service you deliver. We will definitely book with you again and are planning to go back to Borneo on a slightly different itinerary next year.

Thank you Jasmine for another wonderful adventure. Kerala was everything and more than we expected. As you can see from the

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Thank you Jasmine for another wonderful adventure. Kerala was everything and more than we expected. As you can see from the picture attached, I was let loose captaining the ship (for all of 10 seconds). Thanks again and we can't wait for Thailand next year. x Esther & Chris.

Hi Just would like you to know that again, thanks to Jasmine Holidays we are in another great destination, it is an extrao

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Hi

Just would like you to know that again, thanks to Jasmine Holidays we are in another great destination, it is an extraordinary place and the staff are sweet and go out of there way to help and make you feel at home. They kindly gave us an upgrade very nice ZEN like, smashing!

Best Wishes and thanks once more.

Regards

Stewart

(Stewart & Janet are on their 6th trip with us - including to the wonderful Fusion Maia in Hoi An, Vietnam).

Dear Phil, Thank you so much for organising and booking our amazing honeymoon. Following our fantastic wedding just outside

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Dear Phil, Thank you so much for organising and booking our amazing honeymoon. Following our fantastic wedding just outside chester, we had a perfect and relaxing break in Dubai and Langkawi. Everything was faultless and the Casa Del Mar was perfect in every way. We hope to go back one day. The staff were amazing from arrival to leaving, breakfast was brilliant, we were right on the beach with a fantastic view, food was perfect, and as hoped there was lots to do. We will send you a few pictures. Thank you so much for everything you did for our unfiorgettable holiday. We will definitely look at booking with you again. Kind regards, Jo & Ian x

Nikki & Valerie travelled with us to Thailand and stayed at the Surin & Santhiya Koh Yao Noi.

Such a pleasure to organise a holiday for Britain's most decorated female Olympian. Becky & Harry enjoyed their 'babymo

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Such a pleasure to organise a holiday for Britain's most decorated female Olympian. Becky & Harry enjoyed their 'babymoon' at the Anantara Palm in the Maldives.

Alison & Richard visited Casa Del Mar in Langkawi, one of our favourite boutique hotels in Malaysia.

Thanks Jasmine for organising a wonderful stay at Fusion Maia, especially for Moni's birthday where I understand you arrang

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Thanks Jasmine for organising a wonderful stay at Fusion Maia, especially for Moni's birthday where I understand you arranged the special cocktails for us - complete with miniature rubber ducks - just like at Hakkasan! Amazing - however you organised that I will never know. We've enjoyed spa treatments every day and so glad you recommended this place to us. Thanks again - will send pictures when back. Sian & Monica.

Stephen & Elizabeth travelled with us to Vietnam to celebrate their honeymoon in Hanoi and Hoi An.

Mr and Mrs Lawrence who travelled to Myanmar with us in 2014 popped by to say thank you at the Conde Nast Luxury Travel Fai

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Mr and Mrs Lawrence who travelled to Myanmar with us in 2014 popped by to say thank you at the Conde Nast Luxury Travel Fair.

Kris & Klaudia - winners of our Carey's Manor Spa weekend competition - luxury spa weekend at Carey's Manor.

Just a little run down on the trip: I must say that the Siddharta was our favourite hotel - our ground floor room was

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Just a little run down on the trip:
 
I must say that the Siddharta was our favourite hotel - our ground floor room was amazing, not because it was mega fancy and there were lots of mod cons but because the pool was just a couple of steps away and it was in a lovely place! We felt like it was just us at the hotel which was what we wanted!  WE loved cambodia!
 
The White mansion was also lovely and we had a great room with a balcony,  It wasn't the quietest as we could hear the beat from the nightclub for alot of the night but was a lovely place in the craziness of the city!
 
We got upgraded to their best room at the anise which was fantastic!
 
The indochina Junk boat was fantastic! Would recommend! Food was amazing, loved it!
 
The sunrise was to die for!! I mean it was amazing, there were 3 rooms in the suite and i could have stayed a week there!
 
The Alcove was our least favourite.  The hotel staff were unprofessional and short staffed - the bell staff were manning reception!  The room was tatty, they were more interested in having fancy towels and shower gel with their names on than putting the cash back into making the rooms smart!  It was really noisy and their English was poor, asking for an upgrade was like asking for a flight to the moon (which i gave up on!).  Luckily Adam restrained me from airing my views after i was kept up by alarms and barking dogs one night.  The rest of the hotels must have been pretty poor for the Guardian to rate it so highly!
However this did not taint the holiday :)
 
We did the Jack Tran Eco tour as an added extra when we got there, it was very good, for any customers interested, it was alot- alot of fun and the food was great!
 
Overall the trip was fantastic!
 
I look forward to receiving the amendments for the new trip :)

Hi Tom

 Thanks for your card welcoming us back to the delights of winter in Britain!  Just want to give some fee

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Hi Tom



Thanks for your card welcoming us back to the delights of winter in Britain!  Just want to give some feedback re our amazing tour of Myanmar. The holiday was exciting, exhausting and brilliant. It's an amazing place with the most beautiful people.

All in all a very eye-opening, memorable trip. We are already thinking to returning when possible - the north of Rakhine state and the east of Burma look very interesting, and we want to visit Bago and maybe venture further south. 




Once again, thanks for making this a trip of a lifetime. It will be hard to beat. 

Kind regards

 Sharon

 

Hi James We are now back from South Africa and we had a fantastic time! All of the hotels were excellent and we really

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Hi James
 
We are now back from South Africa and we had a fantastic time! All of the hotels were excellent and we really enjoyed each part of the trip. Savannah was incredible- one of the best places we have ever stayed - and the safari was brilliant again.
 
Thank you for organising this all and all of your helpful tips throughout - you will of course definitely be our choice again for booking trips in Africa- we cannot be happier about the service for 2 major trips booked with you in a row!
 
I am happy to provide further feedback and give Jasmine a 5* rating anywhere else on the internet publicly. Thank you also for the nice post card we received.
 
All the very best
 
Nikhil

Ben Fogle dropped by for some travel tips at the Luxury Travel Fair.

Neil & Melanie honeymooned in Bali and Hong Kong through us - way back in 2009.

Good morning Tom, Having just returned from our holiday to Vietnam and Cambodia, one of the first things I wanted to d

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Good morning Tom,
 
Having just returned from our holiday to Vietnam and Cambodia, one of the first things I wanted to do (after the laundry, of course) was to write to thank you for a truly memorable and amazing trip.  Most of our previous long-haul journeys have been with well-known major tour operators so it was with a tiny bit of apprehension that we opted for Jasmine to take care of our arrangements for our special celebratory trip but from my early research I could find no derogatory reports and was impressed with the speed of response to all my initial enquiries and revisions to our proposed itinerary so decided to put our trust in you.
 
We need not have been concerned.  At every destination - 11 flights in total - a driver and/or guide was waiting for us with our names clearly printed and displayed, in itself quite a feat of organization.  The modern cars and drivers were excellent as were all the guides who spoke excellent English, were extremely knowledgeable, kind and attentive. They made sure that we were always aware of collection times for tours and for subsequent pick-ups and, again, were prompt and always waiting for us.
 
We have travelled quite a bit in Asia over the years and can only say that we continued to be impressed by your organization that allowed us to fully enjoy all the places we wanted to see and will never forget.  Although quite an expensive trip, it represented incredible value for money when compared with your competitors and we will have no need to look further afield than Jasmine Holidays when next planning a similar holiday so, once again, Tom, thank you very much - job well done!
 
Best regards,
Syd & Bobbie Rogerson

Hi Luke!Not long returned from our.....what can I say, Honeymoon/Holiday of a lifetime!Absolutely Fantastic in every way po

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Hi Luke!
Not long returned from our.....what can I say, Honeymoon/Holiday of a lifetime!
Absolutely Fantastic in every way possible!
All three hotels where superb, upgraded in the grovsnor and pangkor laut just to add to the luxury.
Many thanks for all your help.
Where can we review Jasmine Holidays....cant seem to find it on your website?
PS....We are hoping to plan a big holiday for early next year to Malaysia/bali so we will be in touch in the near future.
kind regards
Rod and Lydia.

** Rod and Lydia travelled to Malaysia, staying at Pangkor Laut Resort & Villa Samadhi, with a stopover at the Grosvenor House in Dubai.

Tom, Thank you for the postcard we received on our arrival home from our fantastic honeymoon which you helped us create!

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Tom,

Thank you for the postcard we received on our arrival home from our fantastic honeymoon which you helped us create!

We had an absolutely great time and it was down to your planning and advice.

The trip ran seamlessly over the 3 weeks which given the number of transfers pick up and drop offs was a great joy for us and allowed us to just sit back and relax without the usual worries of getting from place to place.

We spoke to a few other groups/families along the way and generally people had not had any where near the information and organisation that your partners at Asia Experience were giving to us, at every new section we were warmly greeted, given an estimated time of arrival to the next destination and handed an itinerary for each location - exactly was it needed so you can plan each day and your activities.

Gaya - AMAZING - do send everyone here! They made a particular effort to help us celebrate our honeymoon, the staff were professional and friendly greeting us by name everywhere we went.  The accommodation was fantastic and the full board option was ideal (fine dining every night).  This was our favourite place by far.

Thank you once again for all your help - the trip was excellent and we will be recommending you.

Regards

Tristan and Charlotte

Sharon and Salvador's fourth trip with us was their wedding in the Seychelles - photographed here at the Banyan Tree, Inten

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Sharon and Salvador's fourth trip with us was their wedding in the Seychelles - photographed here at the Banyan Tree, Intendence Bay on Mahe.

Michelle and I just wanted to drop you an email to say thank you for arranging yet another fantastic holiday to the far eas

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Michelle and I just wanted to drop you an email to say thank you for arranging yet another fantastic holiday to the far east.  We had an absolutely brilliant time and both agreed that Zazen was probably the best boutique hotel we have ever stayed in.
 
We'll definitely be continuing to recommend Jasmine holidays to all of our friends and we certainly don't plan on using anyone else ever again.
 
We're already considering Burma/Myanmar for 2016 or 2017 so will hopefully be in touch in the not too distant future.
 
Once again, many thanks!
 
Tim

Tom, Phil and the staff at Jasmine are wonderful and extremely helpful. They always ensure that all our requirements are me

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Tom, Phil and the staff at Jasmine are wonderful and extremely helpful. They always ensure that all our requirements are met and offer suggestions for our consideration when helping us to plan our holidays.
Jasmine are the most helpful Travel Agents that I have ever dealt with and I wouldn't think of using anyone else.

We had a wonderful holiday, where everything went to plan with the exception of a delayed flight, even then Tom did his best to help us and kindly notified the hotel of our delay. It was good to know that he was only a phone call away.

Fantastic company, nothing too much trouble and their choice of hotels are top class. We have booked 2 holidays with them a

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Fantastic company, nothing too much trouble and their choice of hotels are top class. We have booked 2 holidays with them and will be booking our 3rd with them within the next 6months, everything from the flights, transfers and accomodation was perfect and all exceded our expectations.

We booked a 2 centre holiday in Singapore and then Malaysia, both hotels excellent standards and staff. Our 2nd hotel we had stayed at before and the staff remembered us and treated us like royalty, including a free sunset cruise, complimentary drinks at dinner and a candle lit dinner on the beach. A holiday we will savour for many years.

Hi Tom We arrived back home after an extremely enjoyable holiday in Myanmar followed by a few days in Hong Kong. We both w

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Hi Tom

We arrived back home after an extremely enjoyable holiday in Myanmar followed by a few days in Hong Kong. We both wanted to thank you for all your help and guidance in arranging such an excellent holiday, which went completely according to plan. We were both very pleased with the services of ICS, all the guides and drivers were, without exception, very enthusiastic about their country and wanted to impart as much knowledge to us as possible. Not only that, we both felt they were kind and courteous far beyond one’s expectations.

We were pleased we had included some free days as well, as it would have been too exhausting for us to be out sightseeing all the time.

You asked for any feedback about the trip, so here we go:

All the hotels were excellent, but we were disappointed by The Hotel by the Red Canal in Mandalay. Our room had no view or balcony and was not a “suite”, being wrongly described as such in our literature: it was just a large, well-furnished room. We asked if we could change rooms, but were told the hotel was fully booked. There was a large communal balcony overlooking the pool which we used a few times. The staff in all the hotels were very helpful and friendly, except, perhaps, at The Hotel by Tharabar Gate in Bagan, which was much more impersonal but nevertheless a delightful hotel. At Inle Lake, we were given sweatshirts as the evenings were chill; we were told these were a present. I was really surprised they fitted! This hotel was very well run with an excellent manager/owner overseeing everything. They put on a superb New Year’s Eve party.

The hotels all took credit cards, which we used on a couple of occasions depending on how much additional charge the hotel was going to make. In Bagan, it was 5%, whilst in Ngapali there was no charge at all. Others wanted 3% or 4%. Though we had no need to use them, we saw several ATM’s, especially in Bagan. We also used credit cards in some restaurants too.

You said we should change our £ sterling into kyat when we arrived in Yangon airport, but, as it was around midnight, all the exchange desks were closed, so our guide took us to an official money exchange centre on our first morning. However, to our dismay, no-one would change Sterling, as apparently, on that day, no one could find out the correct exchange rate. Our guide phoned a friend, who told her where we could change Sterling and what rate was being offered. As we were leaving the exchange hall, a young man approached us offering a competitive rate, and even more if we had £50 & £20 notes. We were quite happy with this arrangement, changed £200 into kyat, which lasted us for the whole holiday. As you told us, it was often easier to pay in dollars.

Our boat trip from Mandalay to Bagan was excellent. Although the boat, which was made entirely of teak, was only two years old, it was in the old traditional style. There were 7 cabins, including the large one on the upper deck which we had booked, but there were only 9 passengers in total including us. The whole experience was delightful. There were 15 crew looking after us and they couldn’t have been more helpful or kinder. I’m not very stable on my feet, but they helped me on and off the boat taking, so much care all the time. We wouldn’t have wanted to spend longer on the river, but those two days made an unforgettable interlude; delicious food and the gift of a round lacquer box attached to our door on Christmas morning. On our last evening, six members of the crew sang to us accompanied by a guitar. It was a magical evening and when we went to bed we found roses pinned to our door and petals strewn in a pattern over the beds. Incidentally, Paul is most interested in boats and he was even allowed to take the helm for a while.

Neither of us had realised how important Buddha is to these delightful people and we found out a lot about the different temples and stupas. What impressed us was the sheer beauty of some of the temples. We also much enjoyed going round to see the various artisans in Mandalay and also at Inle Lake too. We felt quite privileged that we’d been able to see the life style of so many people.

The internal flights were fine, if not exactly on time. Our hold luggage was always weighed but our hand luggage wasn’t and we saw several people with really large amounts of cabin luggage.

There was quite a difference in the cost of hotel meals too; incredibly cheap in Ngapali and obviously much dearer in Yangon. We didn’t always eat in the hotels but tried one or two of the places the guides had recommended.

What a contrast it was in Hong Kong – lots of brash, noisy Chinese. We were very pleased with the hotel you’d chosen as it was exquisitely decorated, very comfortable and close to the MTR. We made good use of our Elderly Person’s Octopus Cards, going all over the place either by train or bus, most journeys costing only $HK2. Incidentally, the hotel has no level 4, 14, 24 etc or rooms with a 4 in the number as it’s unlucky!

Finally, we’d like to say a big “Thank You” for your kind efforts in arranging this memorable holiday. If you want, we’ve lots and lots of photos that you’re more than welcome to come and see. I’m also in the midst of writing a journal, too. We would be only too happy to recommend Jasmine Tours to anyone we know. I’m not sure where we’ll try and visit next but we certainly will keep you in mind.

Kindest regards and best wishes to you all.

Helen & Paul

Hi James, Just wanted to drop you a quick note to let you know that Botswana was out of this world - and thank you so much

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Hi James,

Just wanted to drop you a quick note to let you know that Botswana was out of this world - and thank you so much for your recommendations.

To think we might have got things so wrong without your guidance on the camps but what we ended up with was so much more than we had ever hoped for. Sleeping out on the 'Star Bed' at Baines Camp was the highlight for me (thanks for talking me into it!) although Al ended up with about a thousand pics of Vic Falls - which I have to sort through!

Mozambique was worth the effort and was a great way to finish the honeymoon. It was soooo romantic.

Not sure where next or how to top that, but will be in touch when we get around to our next trip, but it may be a year or two.

Thanks again.

Lyn

Hi Luke Thank you for your welcome home card.  The hotels were both absolutely fabulous.  Lakaz Chamaral was

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Hi Luke
 
Thank you for your welcome home card.  The hotels were both absolutely fabulous.  Lakaz Chamaral was amazing.  Next time we are going to book a sea view room as the view over to the see was fabulous.

Two days was probably long enough as you are fairly remote.  We walked quite a lot.  The Sands again was lovely.  The staff do everything they can to make your holiday special.

The only issue we had was the Air Mauritius seats we had booked we did not get.  I had an email from the airline confirming seat numbers but when we checked in nothing had been reserved for us.  They found us a window and an aisle going out but booked us in the middle section coming back.  I sent a complaint whilst we were away and miraculously the day before we left they had found us a window and an aisle.

The rep in Mauritius said to always get the travel agent to book the seats as they are unable to change them once booked so that is a lesson learnt for next time.
 
Thanks again for organising and we will be in touch again.
 
Kind regards
Karen & Roy Boreham

Dear Jasmine Holidays Team, Thank you for arranging our magical honeymoon in Bali. It was all superb, but a particular hi

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Dear Jasmine Holidays Team,

Thank you for arranging our magical honeymoon in Bali.

It was all superb, but a particular highlight was the Hanging Gardens in Ubud, which we would recommend highly.

Best Wishes, Naomi & Jack

Hi Tom,Thanks for the postcard,we had a fantastic holidays both hotels suited our requirements perfectly and although we on

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Hi Tom,

Thanks for the postcard,we had a fantastic holidays both hotels suited our requirements perfectly and although we only used the reps for transfers they were both professional and punctual.

Many thanks we would definitely consider booking with Jasmine Holidays again and we certainly be recommending you to friends.

Best Wishes

Sarah,Rob and Conor