Privacy Policy

Our privacy policy has been updated to comply with the 2018 General Data Privacy Regulations (GDPR) and how we utilise your personal information is detailed below.

We will only normally request data from you which is required for us to process your booking and communicate with you. This will usually include information such as your names, passport information, email and postal addresses and contact numbers. Other information such as dietary requirements or health information may also be required by our suppliers and may be requested where necessary.

We will only normally request passport information where there is a requirement to do so in order to fulfil your holiday. If no passport information is requested by our suppliers, we will not normally require full passport information.

If any further information is required, we will explain the purpose of the request and what the data will be used for.

Your data will normally be requested by the consultant looking after your booking but may also be requested by any of our other staff or those contracted to work on behalf of Jasmine Holidays, all of whom will have been briefed on our Privacy Policy.

The information will normally be requested by phone or email. A photocopy of your passports may be required or occasionally other forms of documentation such as insurance certificates or any other kind of documentation required to facilitate or administer your booking.

Any personal data requested is for the purposes of processing your booking and may be communicated with our suppliers such as airlines, hotels, inbound travel partners, car rental companies etc. This will usually involve sending your names and sometimes other information such as dates of birth/passport information to our overseas partners. We have made every effort to ensure that all our suppliers act in accordance with GDPR.

We never pass on your data to Third Parties other than those required for the organisation of your holiday (hotels etc). We may use your contact details to communicate with you in the future and you may request us to delete any information we have stored at any time.

Your personal information will be stored in our secure booking system, and your names and details of your booking are stored in our accounting system. We never store any card payment details or bank account details.

Newsletter

Should you sign up to receive our Newsletter please note that you will be able to unsubscribe at any time with one click or by letting us know that you wish to be removed from our database. We never share your details with any third party for any reason.

Use of Cookies on our Website

Most commercial websites utlise cookies. Our website utilizes cookies in order smooth the navigation process on our website and to provide us with data such as how our customers have found the website and how the website is being used. Cookies do not store personal information about you and can be controlled via your web browser if you wish to switch them off for any reason.

We use cookies in the following ways.

Session Cookies are used as part of the navigation process on the website and are temporary files which are deleted after your browser is closed.

Google Analytics and Adwords. We use cookies in order to provide us information about where our website users are based in the world, how long they use the website, which pages have been visited and so on. This helps us to provide our users with a better experience and tells us which pages our customers spend most or least time on. It helps us give you a better experience on the website.